Managed Email Marketing

Full-service email marketing that leaves the heavy lifting to us.

Writing, designing, testing and scheduling campaigns takes hours. Our team handles every part of it, led by your own dedicated account manager, so you can spend your time on your business.

Helping businesses with email marketing since 2001.

Your FireDrum account manager coordinating template design, content and QA, scheduling and sending, and reports

How It Works

Sit back and relax. We’ll take it from here.

Creating effective email campaigns can be daunting, time-consuming and a distraction from your core business. We take the intricacies of email marketing off your plate and save you hours of writing, designing, testing and scheduling, and our experience helps every campaign perform its best.

01

Meet your account manager

Every managed customer gets a dedicated account manager who helps with every part of starting and running your campaigns, including live training.

02

Get your custom template

You work directly with our graphic designer on a branded template that matches your website and marketing materials.

03

We set everything up

We format and import your company logo and contact lists, and set up your forms, segments and sending settings.

04

Review a finished draft

When you want to send, just give us your content. We return a completed draft, with unlimited revisions until you’re completely satisfied.

Your brand colors, logo and fonts turned into a custom email template in Email Studio

Custom Templates & Design

A designer on your team.

Our graphic designer creates a custom email template based on your website and marketing materials, so your branding, colors and overall look match the rest of your marketing. Don’t have a website or marketing presence yet? We’ll help you create one.

  • Custom branded template design
  • Template creation and updates
  • Monthly content updates and image editing
  • Testing, QA and mobile and tablet previews

DMARC & Deliverability

Built to reach the inbox.

We set up email authentication with SPF, DKIM and DMARC, turn on OpenBoost™ and SmartClean™, and keep an eye on engagement, so your campaigns reach inboxes and your sender reputation stays healthy.

  • SPF, DKIM and DMARC authentication set up
  • OpenBoost™ resends to non-openers
  • SmartClean™ to exclude inactive contacts
  • Auto-post to Facebook, Twitter and LinkedIn
SPF, DKIM and DMARC email authentication checks leading to inbox placement

What We Handle

Strategy, lists and automation, covered.

Creative strategies & copywriting

We help plan your campaigns and shape the message, so every email has a clear goal and speaks to your audience.

List segmentation & management

We import your lists and set up custom fields, lead capture forms and dynamic segments, so the right people get the right message.

Automated campaigns

We set up A/B tests, triggered and date-driven emails like birthdays, drip series, RSS to email and recurring sends.

Everything Included

What our managed services include.

We set up, run and report on every part of your email marketing.

Contact management

  • Contact list importing
  • Custom contact fields
  • Lead capture forms
  • Contact segments
  • Dynamic segments
  • Contact activity reports

Campaign creation

  • Template creation and updates
  • Monthly content updates
  • Image editing
  • Testing and QA
  • Mobile and tablet previews

Sending and engagement

  • OpenBoost™ setup
  • SmartClean™ setup
  • Email authentication: SPF, DKIM, DMARC
  • Auto-post to Facebook, Twitter and LinkedIn

Automation

  • A/B campaigns
  • Triggered emails
  • RSS to email
  • Birthday and date-driven emails
  • Nurturing and drip campaigns
  • Recurring emails

Integrations

  • Salesforce
  • WordPress
  • WooCommerce
  • Zapier
  • Google Analytics
  • Privy

Reports

  • Email campaign reports
  • Contact engagement reports
  • Contact activity reports
  • Reports in PDF

Pricing

Add managed services to any Business plan.

Managed services are $169 per month on top of your Business plan. That includes 2 hours of managed services every month, raises your plan from 5 to 10 users, and keeps every Business feature at your fingertips. Nonprofits save 30%.

Managed services add-on

$169

per month, added to a Business plan

  • 2 hours of managed services per month
  • Dedicated account manager
  • 10 users instead of 5
  • Every Business plan feature

Customer Stories

What our customers say.

  • ZM Medical logo

    “I can’t believe the response we got on our new newsletter…” Listen to audio

    Rosie Romero

    Rosie on the House Radio Show

  • ZM Medical logo

    “I’m liking working with FireDrum a heck of a lot better than Constant Contact.”

    Melissa

    AZ Big Media

  • ZM Medical logo

    “With FireDrum, our ability to get our messages seen by our key customers is much better than any other system we have used. Their technical support team is fantastic… Everything is user friendly.”

    Michael Maske

    ZM Medical

Questions

Frequently asked questions.

Want to talk it through? Schedule a time with our team.

Every managed customer is assigned a dedicated account manager who helps with every part of starting and maintaining your campaigns, including live training. You’ll also work directly with our graphic designer on your custom template.
No problem. Our designer can build your template from whatever you have, and if you don’t have a marketing presence or website yet, we’ll help you create one.
As many as you need. Send us your content, review the finished draft, and submit unlimited revisions until you’re completely satisfied.
Managed services are $169 per month added to a Business plan. That includes 2 hours of managed services each month and 10 users. Nonprofits save 30%. See pricing.
Yes. You keep full access to every Business plan feature, so you can send campaigns yourself whenever you like and let us handle the rest.
However you prefer: chat, email or phone. Our customers rave about the personal, one-on-one support you just can’t get from other email providers.

Your extended email marketing department, since 2001.

Lead your email marketing with a dedicated FireDrum account manager. Chat, email or phone, we’re always here to help you reach your goals.

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